Shipping policy
1. order processing
*Orders placed Mon-Fri by 2:00 local time are processed the same day: orders placed after 2;00 pm or on the weekend/holidays are processed the same day.
*Processing time 1-2 business days for orders in stock. custom or Special-order items may require additional processing time which will be stated on the product page.
2. Shipping options and transit times
*Standard shipping 3-7 business days
*Expedited shipping 2-3 business days
*Overnight/Next -Day Shipping;1 Business Day (where available, cutoff times apply)
*International Shipping: [X-Y] business Days for standard international delivery: delivery time very by country
3. Shipping rates
*Calculated at checkout based on destination, weight, and chosen service
*free shipping on orders over {amount} within {region., continental {U.S} or with promotion
*Flat-rate options: [e.g.$6.95 standard, $14.95 expedited] {if applicable}
4.Order tracking
*A tracking number will be provided by email as soon as the order ships
*You can track your order at {your tracking portal/link:
*If tracking shows no movement for 7 days contact us for an update
5.Verification and Delivery
*Signature: Required for high value orders (> $100 or as required by carrier
*We are not responsible for misdelivered package the carriers confirm delivery to the address provided at checkout
*Please ensure someone is available to receive the package or provide delivery instructions
6. Customs, duties, and taxes (for international orders)
*Duties and taxes are the responsibility of the recipient unless stated otherwise
*We may provide necessary documentation to facilitate clearance
7. Return and exchanges due to shipping damage or errors
*If items arrive damaged or incorrect, contact us within 7 days of delivery
*WE may offer a replacement, refund, or store credit depending on the issue
*Please keep packaging and provide photos of damage
8. Shipping restrictions
*WE ship to [countries/regions you serve]
9. Address changes and fulfillment
*Please ensure your shipping address is correct at checkout
*We are not responsible for charges to reship due to incorrect address provided by the customer
*If you need to update an address after purchase, contact us within 24 hours
10. Customer support
*Email [snappedhair@gmail.com}
*2196145978
*8AM-5Pm